Customer Testimonials
Excellent service department. We pass by 2 other Jeep dealers to get our 23 Grand Cherokee serviced.
Skeptical when it comes to salespersons and car lots, but I got out of the car and looked around. I was approached by Booker. He had all the qualities of a salesperson but with that southern hospitality. He wasn't aggressive yet complete in describing the advantages and disadvantages that would match an elderly lady such as myself. He made me very comfortable in making my decision. I will be returning. I will also tell my family, friends, and neighbors about my experience. Thanks, Booker, for making my experience very pleasant!
They gave me a contract on a new vehicle and even took a deposit from me. After I wait for the vehicle and it comes in, they say they made a mistake and it is $4,000 more than agreed. They will not honor the contract and are not honest people.
This dealerships service department is the best and I would tell anyone to come here. We broke down on our way to Florida at 4:30 on a Friday with no brakes. We made it to the dealership by god's luck as we were using the emergency brakes. The service manager was wonderful. He drove us to a hotel to spend the night and did an emergency fix on our brakes next day on a Saturday. They had to go pick up our parts due to we have a Nissan truck so they could do the work. We were back on ...
Me and my family drove here to shop for a car, that we saw on their website, a mazada. When we arrived there they couldn't find the car or the key, and it turns out they didn't even have the vehicle. We looked at more cars and finally found a car. The car had no spare key and it was closing ours so we could not have a free key made. So we had to pay for our own key later on.
I would avoid this dealer. Seems like a other used car dealer with pretty paint. Car wouldn't turn over. Creepy people. No. Don't think so. Keep on moving....
Talked like they wanted to help and said everything was good to go then after waiting 2 hours get turned down i would not recomend
This Dealer is under New Owner Ship (12/14/2020), New Sales staff, New Sales Manager, New shop manager and a New attitude. Please stop by and see the difference. They work with you to get you into a new car even with damaged credit.
Very deceptive way of advertising using the Internet. Below picture of jeep said $33,500. FINAL PRICE. But in disclaimer at the bottom said 2000 down had to be paid first (making final price $35500.) l Personally told owner of what I thought of that way of doing business and bought my jeep somewhere else
Very kind person. Helped me as soon as i pulled up to the parking lot. Very helpful and great service, Help through every question i had. He listen to what i wanted and what i was looking for gave me plenty to look at but i had my eyes set on one and he mad it happen. Thank you Mr.Brown for your great service.
Fixed a check engine issue in less than 30 minutes for less than 1/3 of what the Tallahassee Jeep dealer wanted to charge. These guys are great!
DONT EVER DO BUSINESS HERE! TOOK JEEP TO SERVICE DEPARTMENT 12 DAYS AGO, AND THEY HAVENT DONE ANY WORK IN TWO WEEKS. SERVICE DEPARTMENT DOESNT CALL CUSTOMERS BACK, AND MAKE EMPTY PROMISES WHEN YOU CALL THEM TO GET AN UPDATE. SCOTT IS TERRIBLE AS A SERVICE MANAGER, AND THE GM ISNT FAR BEHIND. EXVUSE AFTER EXCUSE, BUT NOTHING ACCOMPLISHED. REFUSED TP OFFER US A LOANER EVEN THOUGH THEY HAVE HAD OUR CAR FOR 2 WEEKS, AND THEY JUST EXPECT US TO GO ON FOREVER WITH ONLY ONE CAR.
I've been buying/trading cars since 1967. Johnny and Wayne made this the easiest, fastest best car buying experience I've ever had bar none. Got what I wanted at a price that we were very satisfied with in a short period of time. I liked the pervious owner but the new one I thing I'll like even more. Give them a try, it can't hurt and you just might be as happy as we are with our new Ram 1500. Thanks Johnny and Wayne. Tom P.
We have purchased 2 vehicles from Pappadakis. One of our purchases was a used Jeep and the other was a new Dodge truck. They were both listed on the internet. Their prices were lower than any dealer within 100 miles. Both vehicles were exactly as represented on the internet. I will always go to Pappadakis first.
Honestly, we had apprehensions at first based on the reviews we read. We are so glad ignored the reviews and gave Pappadakis Dodge a chance. Joe and Guy were honest, upfront, and extremely helpful. The things they told and promised my wife before I came to look at the vehicle, were more than fulfilled when I came the next day with her. There was no doubletalk, pressured negotiations, or hidden fees. Not only were we pleased with the service and friendliness of the staff, we also walked away without feeling we had been taken through the ringer. We will definitely ...
After a short phone call with the owner Joe Pappadakis and encountering his arrogant rude personality I will in no shape or form ever do business with that dealership and suggest no one else does.
I DO NOT RECOMMEND THIS CRAPPY DEALERSHIP! Don't let them think for one second you know nothing about buying cars. They will take your weakness and rob the heck out of you for it! My ex has worked for a highly reputable car dealerships for over a decade all over the US and told me what to be aware of. Their job is to scam you. This dealership is the epitome of a scam artist. I called over the phone to find out the estimated amount for the vehicle i was interested in and Guy was off by $7k. ...
My family has purchased vehicles from here for YEARS. Guy Raynak has been there for most of those sales and he's done his absolute best to make sure my family and I got what we needed with little hassle. Repeat customer here!
The owner is a pathetic little xxxxx. And they take advantage of people who knows nothing about a car.( My girlfriend). They charged her 600+ to fix a radiator problem, now the problem is back and they saying it not the radiator, it's this and that. So with that being said, why did y'all charge her $600+ to fix a radiator if the radiator wasn't the problem. They charged her $106 to diagnose her car( she gotta pay for them to check their work) and say they can fix it for $414.95. This place is a major rip off to unknown ...
My husband and I had been following a certain car on their website for a while. They dropped the price on the website twice, finally enough so that we could afford to buy the car with cash including taxes etc (we did not want to take out a loan). I called ahead, to see what the dealer fees were and to make sure that the car was still there (because we live about 40 minutes away). The person whom I spoke with said that he didn't know what their dealer fee was which I thought was odd. He said the ...
My husband and i bought our first car together from Guy. He was The BEST, sooo friendly and had so much knowledge. We will never buy another car from another person again. Not only was Guy awesome the entire dealership had friendly staff and made our process effortless.
Let me be honest, I only expected to test drive a Jeep Wrangler and a Ram 1500 at Pappadakis C.D.J.R. and then taking my business to Tallahassee. Within 5 min of talking to Guy Raynak I forgot all about Tallahassee. Guy talked with my wife and myself as a friend about all of the pros and cons of each vehicle. Although not completely sold on it I told him I was leaning towards the Ram 1500. This is when I expected him to go into salesman mode, but he never did. He told me about a specific truck on the ...
Found the vehicle we were looking for immediately, salesperson and owner very helpful and we concluded our business in a matter of hours. Very pleased.
We purchased a van from this company a few months ago. They made the process so quick and simple. Guy our sales person did an awsome job getting our paper work together. We love this place so much we decided to go back yesterday and purchase a second van from them.
Purchased a 2016 Ram truck from Pappadakis . Could not be happier with the service and price. Searched at Ram dealers in Panama City, Marianna, Starke, and Cairo. Compared prices with all the other dealers and received the best deal at Pappadakis.
I have been driving my 2014 Avenger for almost three months now and I couldn't be happier. Guy made the buying process "too easy" and followed up with me after the sale. He answered my questions graciously, no matter how simple. The entire team at Pappadakis is friendly and helpful.
I bought my 2015 Ram 1500 Crew Cab Hemi Big Horn from Guy and couldn't have had a better experience! The deal was excellent and lower than the TrueCar value of the model I wanted. I was in and out in less than a few hours. Couldn't have gone any smoother.
I recently purchased a grand caravan from here and the sales team is amazing Guy Raynak was awesome, it is very rare to go to a dealership and receive "customer service" instead of sales tactics. Also I love that I still get follow ups for service reminders!!
If I could rate them zero stars I would !! Joe Papadakis (the owner) is a complete JERK ! My car has been at his dealership since July 6th and they cannot figure out what is wrong with it . Mind you , I have a 2014 Charger with only 55,000 miles . Cars don't just stop working on their own, especially in the way mine has. My car has absolutely NO POWER ! I was told that a "Star Ticket" was being opened on my vehicle on July 11th and that would involve a master technician from Chryslers home office to help them diagnose ...
I went to this dealership to buy a van for my growing family. Since I live in town; I wanted to do business close to home. When my husband and I got on the lot and started looking at a van it took 30 mins for someone to come and even speak to us. This person was not at all helpful! He gave me and my spouse the "once over" and apparently found us unacceptable. He told me the van we were looking at was not what we wanted....I changed the subject and asked how much would he ...
Going to this place almost two years. All good. This time went for oil change and tire rotation. Oil change went ok. The rotation not so well. They couldn't get the wheel locks off (damaged one). They didn't tell me they didn't do the work and charged me for the completed job anyway. I caught it and got a partial refund. Called the management about the incident but they won't take the call or call back. Too bad.
My husband and I purchased a CERTIFIED PREOWNED vehicle on 02.08.16 and the headlights already went out after having the car for two weeks. Dealership refusing to fix. On top of that, the car didn't come with floor mats. We definitely REGRET going there. Please CHOOSE ANOTHER DEALER.
My husband and I we're at many Dealerships around the Panama City Fl area and the experience was beyond horrible. We recieved a email from Pappadakis Dealership and my husband noticed a 2014 Dodge he might be interested in. I was so against dealerships with all the high pressure pitches,and lies and not to mention they always wanted to put you in something other then you were looking for. we went into Pappadakis and the salesman named Guy he was quick to show us the vehicle we came to see and the price on the was true and there ...
This business has the worst customer service and I would not recommend this business to anyone, please do not spend your money there! The maintenance department is a joke and they over charge for repairs that are not needed. I was recently charged hundreds of dollars more than what a repair should have cost and their so called "repair" did not correct the problem. The owner of this dealership is a joke and is only providing you good customer service as long as your spending money, but as soon as you have a concern, no one will answer ...
Saw a vehicle i liked online at this dealership. Went in for a test drive. I asked the salesman if I could see the vehicle. The salesman took my drivers license and ran a credit check on me without my consent or knowledge. I was asked if I am going to buy the vehicle and I said I want a test drive. The salesman then told me that I was not permitted to test drive a vehicle unless I commit to buy. Dishonesty, ineptitude, or bad sales tactics? I don't know but I am never going back and everyone ...
My nephew was attempting to purchase a car thru phone and email, he had my permission to use my credit card to place $500 deposit but was told they would either have to speak to me and I would need to supply them with a copy of my drivers license before they could process the transaction. I had done neither as he was not able to complete the transaction due to a banking document that would need to arrive and it was to take 7 days via mail to obtain, in the interim Pappadakis called and said they had another buyer and ...
Joe P is the kind of business owner who comes out if his office to welcome you & is genuinely appreciative of your business. The free car wash with service & benefits like free roadside service protection with oil change encourages you to return. Guy is a great salesman who will truly find what you want at the right price. Highly recommend!
I went there today to get a oil change i was told one price and said ok when i got to the window to pay it was 3 times the price i was told i will never in my life go back there that was a total RIP off and they have the nerves to have a superlube paper on the wall that says rip off no they should have their own paper up there that says RIP off
Stopped in because I was interested in a vehicle they had on the internet. Got to dealership bright and early walked in past a big fan drying out the moisture in the place and saw a man on a computer and asked if he was Guy. The man wouldn't give me the time of day. later found out he was the owner Joe. must have been his email's or his web browsing was more important than me. Waited around like a fool until Guy showed up. After looking at the vehicle and test driving it a block which ...
I was driving home and saw the vehicle from the road. I stopped to take a quick look. I was met in the parking lot by a very pleasant individual, who I later learned was the owner, Joe. He opened the vehicle and let me look at it. No pressure, no hassle. Unfortunately, I wasn't prepared to do business that day, so I told him I would return the next day, we only exchanged first names and a handshake. The next day I arrived at the dealership around 11:30am and drove away in my new vehicle before 1pm. I ...
Called this dealership on a used truck they had for sale on the internet. I asked about the truck , where it was from and how the engine sounded because it had high mileage. I was told the engine sounded great had no noises , knocks or ticks. I emailed this dealership with a cash offer for the truck. a salesman Guy Raynak emailed me back saying they accept my offer. I had more emails and phone calls confirming they accept cash offer with them and also stated I would becoming from Michigan. I drove all the way from Michigan to find ...
My goal for this review is to share my less than favorable experience with others as well as this dealership. I contacted the dealership via their website on a Jeep Wrangler that I was interested in test driving. I was pleased with the prompt response via email letting me know that my request for a test drive was received and when I replied asking to come over the next day (Monday at 11 am) to test drive that particular vehicle , I was sent a reply with a 'yes'. Upon arriving at the dealership, I entered the dealership and was not greeted ...
